We want you to love what you ordered. If you’re not satisfied, here’s how we can help:
1. Eligibility
- Items must be unused, undamaged, and in original packaging with all tags.
- Initiate returns within X days of receiving your order.
2. Exchanges
- Exchange for items of equal value available upon request.
3. How to Initiate
- Contact us at [email] or [phone number] with your order number and reason.
4. Return Shipping
- Customers cover return shipping unless due to our error or defect.
- Use a trackable shipping service.
5. Refunds
- Refunds processed to original payment method within X business days upon receipt and inspection.
6. Damaged Items
- Contact us immediately for assistance with damaged or defective items.
7. Contact
- Questions? Reach out to us at [email] or [phone number].