Privacy Policy
Effective Date: 4/4/2025
Madzimoyo Water Solutions (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or make purchases from us. By using our website and services, you agree to the collection and use of information as described in this policy.
1. Information We Collect We collect the following types of information when you interact with our website:
- Personal Information: When you create an account, place an order, or contact us, we may collect personal details such as your name, email address, phone number, billing and shipping addresses, and payment information.
- Non-Personal Information: We may also collect non-personal information such as your IP address, browser type, device type, and usage patterns on our website (e.g., pages visited, time spent on the site).
2. How We Use Your Information We use the information we collect for the following purposes:
- To Process Transactions: To process and fulfill your orders, including sending order confirmations, invoices, and shipping updates.
- Customer Support: To respond to inquiries, resolve issues, and provide customer service.
- Marketing: With your consent, we may send promotional emails about new products, offers, or updates. You can opt-out of marketing communications at any time by following the unsubscribe link in emails or contacting us directly.
- Website Improvements: To analyze and improve the functionality and user experience of our website.
3. Sharing Your Information We do not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist with business operations, such as payment processors, shipping companies, and email marketing platforms.
- Legal Requirements: We may disclose your information if required by law or to protect our rights, safety, or property, or that of others.
4. Cookies and Tracking Technologies Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files placed on your device that help us remember your preferences and improve your user experience. You can adjust your browser settings to disable cookies, but this may affect the functionality of the site.
5. Data Security We implement a variety of security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.
6. Your Rights and Choices You have the right to:
- Access and Update Your Information: You can update your account information through your account settings or by contacting us directly.
- Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails by clicking the “unsubscribe” link in the email or by contacting us directly.
- Request Data Deletion: You may request that we delete your personal information, subject to legal and operational restrictions.
7. Children’s Privacy Our website is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to remove that information.
8. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to read the privacy policies of any third-party sites you visit.
9. Changes to This Privacy Policy We may update this Privacy Policy from time to time. When we make changes, we will post the revised policy on our website and update the “Effective Date” at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Madzimoyo Water Solutions
9780 Opal St, Batong Malake, Los Banos,
4030 Laguna, Philippines
madzimoyo.water@gmail.com
+639158552302